Announcements | 01.06.2023

November eXcellerate Recap

Overview

Turbocharge your cloud environment with real-time visibility & monitoring!

While the cloud provides agility, scalability, and resilience, it also adds new operational challenges. Turn over self-serve analytics, ticketing, reporting, and monitoring to your dedicated employees with EMP, a multi-technology management platform. Learn about the latest capabilities of EMP on our next webinar. Hear directly from NWN Carousel’s engineering and customer service experts who established the platform!

EMP 3.0 with ServiceNow integration gives all NWN Carousel customers a single unified view across every platform including Avaya, Microsoft Teams and Cisco.

Join to learn the latest EMP news on:

  • Visibility: Aggregate visibility into environments and services
  • Control: Manage solutions through administration and self-care capabilities
  • Analytics and Reporting: Increase insights and maximize investment
  • 24×7 Support: Communicate directly with NWN Carousel experts via a secure platform

Speakers:

  • Andrew Gilman, Moderator, CMO, NWN Carousel
  • Karen Pagán, VP of IT Operations, RadNet Management Inc.
  • Jack Lodge, EVP, Customer Success, NWN Carousel

Who Should Attend:

  • CIO/CTO
  • Customer Experience Officer/Director