Device-as-a-Service, aka DaaS, is an emerging model that offers flexibility, simplifies asset lifecycle management including onboarding, security and decommissioning, and lets you focus on strategic initiatives like digital transformation and innovation. It is ultimately is about improving the customer experience.
Organizations of all sizes need the latest, high-performing devices with timely support to enable their workforces. And today’s hybrid workforce requires organizations to manage, protect and support their end-users without distractions or disruptions.
We deploy powerful data analytics and remote management tools to monitor user experience and proactively manage devices to create a more efficient environment without compromising control, compliance or security.
and Control of IT Costs
End-User Device Support
NWN Carousel takes a platform-based approach to architecture design with security tightly integrated into every aspect of the IT infrastructure. Through consolidation of operations and integrated analytics via NWN Carousel’s Experience Management Platform (EMP), organizations can improve their existing security footprint, increase efficiencies, and evolve to an improved Security Posture.
The provision of quality customer service is essential to the successful operation of a contact center. The quality of the exchange between an operator and a customer can be greatly enhanced by a well-constructed, implemented, and communicated plan.