Contact Center Agent

October eXcellerate – Simplify, Streamline, and Secure Your Cloud Contact Center Experience

Save budget and automate with an integrated Five9 & Microsoft solution delivered by our Experience Management Platform  Organizations are realizing the advantages of Microsoft Teams for modern communication, but the need for a connected Contact Center is a big requirement. Five9’s intelligent Contact Center provides a unified, out-of-the-box integration to ensure that back-office experts are easily […]


Managed IT Services

Special Webinar: Cloud Transformation for Avaya-powered Customers

We’ve been hard at work this year accelerating innovation for our customers looking for scalable, integrated and effective Hybrid Work solutions – from the network to cloud communications, to devices and audio/visual workspaces.  There’s never been a better time to empower your organization with greater levels of agility and efficiency with NWN Carousel’s Avaya-powered Unified […]


Pizzacast – Five9 IVA in Action – Use Cases, Demo, and Discussion

NWN Carousel + Five9 cordially invites you to join us for a “Five9 IVA in Action” virtual event on Wednesday, September 22. Register for this exclusive presentation on IVA, and its use cases, and you’ll receive a custom pizza to enjoy during the session—on us! During our time together, you’ll hear from leading Five9 subject matter experts regarding: Conversational […]