About Us

Blending customer advisory services, customer support, and customer experience, Carousel’s supercharged Customer Success Obsessed mission goes beyond any one IT function. It’s a company-wide drive to bring extreme technology value to Carousel customers—value that is measurable, meaningful, and highly transformative.

What You Can Expect At a Glance

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Always operating with a customer first mentality, just a sampling of benefits customers can expect when partnering with Carousel include:

  • Improved security, compliance
  • Flexible consumption models
  • Maximum technology adoption, utilization, and value
  • Dedicated Customer Success team
  • Improved collaboration across regions for employees
  • Decreased CapEx with a cloud-based solution
  • Reduced costs for resources through collaboration technology
  • Improved service to customers by offering omni-channel, collaborative technology

Blending customer advisory, customer support, and customer experience, Carousel’s supercharged Customer Success Obsessed mission goes beyond any one IT function. Rather, it’s a mindset, a mantra, and a company-wide drive to bring extreme technology value to Carousel customers—so they can bring value to theirs.

With deep expertise across a vast portfolio of technologies, including security, unified communications and collaboration, data center, networking, managed services, and cloud solutions, Carousel can design, implement, and support solutions tailored to meet the unique needs of each customer. By offering professional and managed services with flexible deployments in the cloud, Carousel ensures customers achieve agility and use technologies in the way most effective for their business.

A legion of 1,300, the Carousel team has been committed to the art of customer success for its more than 6,000 highly satisfied customers since 1992. Our company has been recognized by multiple publications and industry consortiums as a top technology integrator and managed services and cloud solution provider—including the Inc. 500/5000, Healthcare Informatics 100, and CRN MSP Elite 150. Headquartered in Exeter, RI, we have offices across the United States and internationally—with three Network Operations Centers.

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