EXETER, RI — March 3, 2021 — NWN Carousel, a leader in communication and network technologies, professional and managed services, security and cloud solutions, today announced it is one of nine partner businesses receiving honors in 11 categories of the 2021 Channel Partners Excellence in Digital Services Awards. Carousel received the Next-Gen Telecom Award for excellence in delivering telecommunications and collaboration capabilities including client/user support. Our winning entry highlighted the strategic application of our “Critical Success Action” methodology to help Salinas Valley Memorial Healthcare System (SVMHS) their customer expand telehealth services via next generation communication and collaboration solutions from Cisco.

Carousel and all other Excellence in Digital Services Award winners were recognized in a special program on Wed., March 3, at 4:30 p.m. EST as part of Channel Partners Virtual 2021.

“There is no higher honor in the industry that to be recognized as an innovator,” said Bobby DeMarzo, vice president of content, Informa Tech Channels Group. “Innovation is the lifeblood of the technology marketplace, so for an organization’s work in piecing together complex solutions to be called out puts them head and shoulder above the competition and in high regard by their customers. This honor recognizes the hard work it takes to apply technology to make business better. That’s why the Channel Partners Excellence in Digital Services Awards are so coveted in this industry: They represent actual, documented projects that our audience, with the help of their strategic partners, brings to customers.”

“We are honored to be recognized by the Informa Tech Channels Group for this prestigious Excellence in Digital Services Award,” said Jim Marsh, Chief Revenue Officer NWN Carousel. “The Next-Gen Telecom Award win recognizing our collaboration with Cisco for SVMHS is particularly gratifying as we were truly able to help this healthcare innovator improve the overall patient experience,  simplify workplace communications, and execute its vision to expand Telehealth services during the pandemic, when service delivery is more critical than ever.”

“2020 was an extremely difficult year, and these nine winners not only rose to the challenge, they went above and beyond,” said Craig Galbraith, editorial director of Channel Partners and Channel Futures. “We are pleased to honor them. The entire Channel Partners and Channel Futures team, as well as our guest judges, congratulate our 2021 Excellence in Digital Service award winners.”

About the Excellence in Digital Service Awards

Introduced in 2019, the Excellence in Digital Service Awards recognize partners who deliver stellar business outcomes for their clients. Recognition is provided in 10 categories, with an additional award presented for special achievement among all applicants. In addition to the Next-Gen Telecom Award, the categories are Brand Builder, Cloud Builder, Consultant of the Year, Digital Docent, Master of Disaster, Purveyor of Productivity, Visionary Award, Walk the Talk and White Hat Award. Full details on each category are available on the Channel Partners website.

The awards are open only to channel partners — agents, VARs, dealers, SIs, MSPs, consultants and other partner firms.

Applicants submitted case studies of projects they had completed in the previous year. Submissions were judged by the Channel Partners editorial staff, members of the Channel Partners Advisory Board and outside advisers.

About Informa Tech

Channel Futures, Channel Partners Online, Channel Partners Conference & Expo, Channel Partners Evolution and Channel Evolution Europe are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the information and communications technology sector. We help drive the future by inspiring the technology community to design, build and run a better digital world through our market-leading research, media, training and event brands. Every year, we welcome 7,400+ subscribers to our research, more than 3.8 million unique monthly visitors to our digital communities, 18,200+ students to our training programs and 225,000 delegates to our events.

About NWN Carousel

Blending customer advisory, customer support, and customer experience, Carousel’s supercharged Customer Success Obsessed mission goes beyond any one IT function. Rather, it’s a mindset, a mantra, and a company-wide drive to bring extreme technology value to Carousel customers—so they can bring value to theirs.

With deep expertise across a vast portfolio of technologies, including security, unified communications and collaboration, data center, networking, managed services, and cloud solutions, Carousel can design, implement, and support solutions tailored to meet the unique needs of each customer. By offering professional and managed services with flexible deployments in the cloud, Carousel ensures customers achieve agility and use technologies in the way most effective for their business.

Check out the award win here.