According to Exeter-based NWN Carousel of North America Inc., improving capabilities of conference rooms is a main priority for 2020 for organizations of all sizes, from Fortune 500 companies to small businesses. Companies are looking for ways to better connect with colleagues and clients in other locations but also want to know how to factor meeting-room technology into newly built spaces.

NWN Carousel Chief Technology Officer Jason Viera says meetings no longer require people to all be in the same room. With more open-concept offices, he says huddle rooms, which are essentially mini-conference rooms for video chats and conference calls, are becoming more common (some even have biometric fingerprint-recognition for more security).

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