Want to learn how to accelerate resolutions and improve customer experiences? Join us for a lunch and learn focused on connecting your organization’s environment with Microsoft Teams. NWN Carousel, and Five9 can all help you create an environment that works for both you and your customers.
Communication technology has never been more critical to a business. So, how can you deliver amazing corporate collaboration and ensure amazing customer experiences while maintaining control over the tools needed to deliver them? Join this exclusive event to learn how to bring together the cloud contact center and devices in a Microsoft Teams environment to deliver amazing results, no matter where you work.
We’ll show you how to bring the pieces together and discuss how to incorporate useful AI and automation to drive improved customer and agent satisfaction.
Join experts from Microsoft, NWN Carousel, and Five9 to:
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|10:00 – 10:30||Guest Arrival / Check-in|
|10:30 – 12:00||General Session|
|12:00 – 1:30||Lunch and showcase|
|1:30 – 2:00||Optional deep dive