Ransomware continues to be a headline threat and shows no sign of easing up. On top of that the continued proliferation of IoT and BYOD devices into our environments introduces risks that continue to push the threat envelope in ways that our legacy infrastructure designs were not meant to handle. Despite the pandemic forcing many […]
04.08.2022
In the spirit of celebrating exceptional partnerships, we are excited to extend an invitation to our Annual Client Appreciation Golf Outing! This year’s event will take place at the beautiful Trump National Golf Club located in Bedminster, NJ. Trump National Golf Club, Bedminster boasts 36-holes of world-class golf situated on over 600 rolling acres in […]
04.07.2022
Come experience the wonderful golf course of Newport National Golf Club with the NWN Carousel Team. The championship golf course is built to challenge golfers of every skill level and has been voted the #1 Public Access golf course in Rhode Island by Golfweek & Golf Digest and #1 in New England by Golf Monthly. […]
04.05.2022
NWN Carousel’s Kevin Basden, VP of Contact Center talks to Joe Friedrichsen, Managing Director at Blue Cross Blue Shield of RI about how BCBSRI launched a modern, cloud-based omnichannel contact center at scale, accelerating customer engagement, saving significant costs and agent training time. They’ll discuss the benefits of using innovative cloud contact center features to […]
03.23.2022
We are excited to have you participate in our Technical Summit 2022, as we accelerate our Technical Expertise in secure cloud communications and infrastructure services! Your sponsorship allows you to position yourself as a key “powered inside” component of our offerings. Your sponsorship will allow you to promote your brand and network with our Technical […]
03.17.2022
Get EMPowered with EMP NWN Carousel’s Experience Management Platform (EMP) is a multi-technology management platform that provides visibility, analytics and administrative functions across the NWN Carousel solution-as-a-service portfolio including contact center, devices (DaaS), security, visual collaboration and workspace (VCW), unified communications (UCaaS), and advanced technology solutions (ATS). Learn how EMP offers advanced analytics, real-time reporting, […]
02.22.2022
Many organizations have adopted a new flexible “office + anywhere hybrid” model. Employees, and customers, demand a digital collaboration experience with cloud-based UC&C tools available at their fingertips. Investing in an integrated cloud services platform that supports – voice, messaging, meetings, mobility, contact center and more – allows for excellent user experiences. It also meets […]
02.17.2022
Join us for a “fireside chat” – Secrets to Building Modern Device Management for a Hybrid World! As employees settle into the new world of hybrid work, their expectations for the devices they use to access the organization’s applications and data have become a critical priority. Our panel will discuss ways to improve PC technology […]
01.24.2022
As employees are returning to the office, they are requesting easier in-room conference technology to match the ease of using remote meeting platforms. Brian Ficther, NWN Carousel Vice President of Visual Collaboration, along with industry expert Jimmy Vaughan of Microsoft, will discuss ways to enable effective hybrid meeting solutions for both remote and in-room participants. […]
12.10.2021
The total number of technology platforms is both a blessing and a curse! Everyone needs to call, chat and collaborate across all tools. Anytime and from anywhere. The solution? Enter Unified Communications as a Service. Or simply put, UCaaS. Learn about this emerging trend, and find out how to incorporate UCaas into your cloud. Many […]
10.07.2021