Solution Brief
Solutions that keep enterprises safe.
Intrado offers customers enhanced 9-1-1 solution features and functionality while maintaining a laser-focused commitment to service.
OVERVIEW
With more than 37 years focused on 9-1-1, Intrado is a trusted and leading E9-1-1 provider.
With customers located across all 50 states and Canada and nearly 1000 employees dedicated to 911, Intrado is a trusted and leading E911 provider.
Our products and services allow your customers to meet E911 regulations, keep costs in check and simplify E911 management. The result: users can reliably connect to 911 emergency assistance – from headquarters, branch offices or off-site locations, and from any device. Intrado’s highly trained and experienced team provides ongoing E911 project support for all client accounts, from pre-sales through to deployment and on-going management.
Certified with today’s leading UC platforms, our solutions support Cisco Unified Communications Manager, Microsoft Skype for Business, Avaya Aura, and more.
Key Offerings
- Emergency Routing Service (ERS)
A hosted E9-1-1 call routing service, ERS delivers 9-1-1 calls and caller-location information to Public Safety Answering Points (PSAPs) across the US and Canada. The carrier-grade network provides enterprises with the resiliency and reliability needed for 9-1-1. View the Emergency Routing Service Fact Sheet to learn more.
- Emergency Gateway (EGW)
Available as a hardware or virtual appliance, EGW provides organizations with the most advanced E9-1-1 management functionality available today. Key capabilities include automatic IP phone location tracking, simplified location management for off-site users (in conjunction with ERS), a comprehensive suite of security notification tools, and the ability to support complex, multi-vendor environments. View the Emergency Gateway Fact Sheet to learn more.
- Location Manager
- Intrado’s new Location Manager, deployed as a module of Intrado’s Emergency Routing Service, allows organizations to keep track of mobile softphone users, regardless of whether they are on – or off – site, and get the emergency calls to the right location for emergency assistance dispatching. Hosted in the cloud, Location Manager eliminates the need to purchase and deploy on-site equipment. View the Location Manager Product Brief to learn more.
Resources
Solution Brief
E9-1-1 for Avaya Aura Communication and Session Manager
Solution Brief
E9-1-1 for Microsoft’s Skype for Business:
Solution Brief