In The News

Baltimore, and NWN Carousel rolling out upgraded 911 system using AI-based technology

As heard on WBAL News Radio Baltimore is getting a new 911 system that uses artificial intelligence. The company that purchased the contract, NWN Carousel, said the system would be able to use artificial intelligence to translate more than 140 languages. NWN Carousel also said it would be able to get calls to police 90% faster in some […]

07.24.2023

In The News

Channel 2 WMAR News: AI will help get first responders to City of Baltimore 911 callers faster in an emergency

Baltimore, NWN Carousel reach $6.5 million cloud communications public safety deal As seen on Channel 2 WMAR TV

07.24.2023

In The News

Baltimore buys $6.5M next-generation 911 system

As seen on the State Scoop. Boston cloud services firm NWN Carousel on Monday announced that it’s secured a $6.5 million contract to provide the City of Baltimore with next-generation 911 capabilities. The new system prepares the city for a future in which telecommunications companies can handle media, such as photos and videos, sent to […]

07.19.2023

In The News

Boston Globe Bold Types: NWN Carousel exec aims to stay put after many travels

As seen on the Boston Globe. By Shirley Leung and Jon Chesto, Globe Columnist and Globe Staff. Edited for Clarity At NWN Carousel, a long-on-the-move executive plans to stay put Andrea Morrison has moved 19 times in her career, first with the Army and then with various corporate relocations at United Technologies Corp., now known […]

07.19.2023

In The News

Hybrid Work Schedules Pose Cyber Threat – How to Balance Security with Productivity

As seen on Newsmax. By Kenneth Andrews. For businesses, it is crucial to stay vigilant and take proactive measures to protect against cyber threats, especially in the era of hybrid work. The convenience of working from the beach may seem like a dream come true, but it can quickly turn into a nightmare for corporations if […]

06.26.2023

In The News

NWN Carousel Marks Memorial Day with New Partnership with Massachusetts Fallen Heroes

The sea of American flags now planted in the grass in Boston’s Seaport Common symbolize the sacrifice of all those servicemen and women from Massachusetts who gave their lives for their country over the two decades since the attacks on America on September 11th 2001. The flags were set in neat rows by volunteers from […]

05.29.2023

In The News

30 Notable IT Executive Moves: Spring 2023

As seen on CRN. By Wade Tyler Millward. Hasan Osman Hasan Osman joined NWN Carousel Q1 2023, taking on the role of senior vice president of professional services, according to his LinkedIn account. Before joining Exeter, R.I.-based NWN – a member of CRN’s 2023 Managed Service Provider 500 – Osman worked at Cisco for more than 12 years. He […]

05.22.2023

In The News

Gartner: Top 5 Markets In $4.6 Trillion Tech Industry for 2023, 2024

It’s really about solving customer challenges, said NWN Carousel’s CEO, Jim Sullivan As seen on CRN. By Mark Haranas. Here are the top five market segments that will reap the most sales in 2023 and 2024, according to new data from Gartner, as global IT spending is projected to reach $4.6 trillion this year. From […]

05.15.2023

In The News

Cisco Atlanta Office: What the New Space Means for Collaboration, Hybrid Work for Cisco & NWN Carousel Customers

As seen on Channel Futures. By Claudia Adrien. Last week the new Cisco Atlanta office, a greenfield project, opened its doors to CEOs, academics and government officials who came to observe how hyper connectivity, cutting-edge design and green tech come together. Dubbed the Cisco Atlanta Collaboration Center, the 62,000 square-foot space has 87 hot desks, 115 collaboration-enabled […]

05.08.2023

In The News

Jim Sullivan, President and CEO of NWN Carousel, on What it takes to “Win for Clients”

As seen on Boston Business Journal. Jim Sullivan joined NWN Carousel – a Boston Business Journal Fast 50 company – as CEO in May 2019. His deep knowledge of the enterprise technology space came in handy starting March 14, 2020, when NWN Carousel’s customers started to flood the company with urgent pleas for help amid […]

04.24.2023