Jennifer oversees the Sales Operations team, including Sales Support, Purchasing, Commissions, Data Integrity, and Business Systems – critical to Carousel’s customer outreach and support. Her team touches every step of a customer’s journey with Carousel – from RFP to service to support of a customer contract. Jennifer is dedicated to ensuring that her internal clients have what they need to deliver the best possible solutions to Carousel’s customers. Because her expertise extends to large-scale implementations of sales and marketing platforms as well, she is currently heading up a large CRM implementation for Carousel, a critical part of taking our data to the next level regarding reporting, accuracy and analysis, enabling sales and service to better reach and service customers. Before Carousel, Jennifer was CFO of Nicom Technologies, a company acquired by Carousel in 2006.