Blog | 11.08.2023

What Veterans Day Means to NWN Carousel’s Military Community

NWN Carousel is committed to creating an inclusive work environment for all. This pledge extends to providing support for our veteran employees.

Recognizing the importance of honoring those who’ve served in the military, particularly on Veterans Day, we understand the challenges veterans may encounter when transitioning to civilian life, including finding suitable employment. To address this, NWN Carousel partners with Headlamp, a veteran transition accelerator that provides training and work opportunities.

Our collaboration with Headlamp is a natural fit, given NWN Carousel’s proud history of recruiting military veterans for both our workforce and executive positions. Veterans bring valuable skills like discipline, leadership, problem-solving, and adaptability to our team, which greatly benefits our customers. Their extensive training and experience in high-pressure situations often translate into a strong work ethic and the ability to excel in demanding roles.

Learn more from our esteemed military employees and what Veterans Day means to them.

Shawn Wark, VP Field Operations

Shawn Wark
VP Field Operations, NWN Carousel

Shawn has been with NWN Carousel since 2000 and is currently working as a VP of Field Operations in Houston, TX.

Shawn served in the U.S. Navy for over 5 years with the responsibilities of an Aviation Storekeeper.

Shawn provided supply, logistics and leadership support serving at the Naval Air Station in Rota, Spain, CVN-71 U.S.S Theodore Roosevelt nuclear aircraft carrier and VF-32 F-14 Fighter Squadron.

What does Veterans Day mean to you?

As a Veteran I certainly appreciate the observed holiday and for my brothers and sisters who also served to protect our way of life and liberties, however when someone tells me ‘thank you for your service’ my answer is always ‘it was my honor.

How do your military skills translate to your workday?

The military is a great example of teamwork.  When you get to boot camp, you are placed in units filled with people from all parts of the country, of every race, color, creed and religion.  By the time you leave none of those differences matter and you are one cohesive and highly functional unit executing on objectives.  The military taught me a great deal about teamwork, integrity, accountability and leadership which I try to incorporate in all aspects of my life today.

Leah Phillips, HR Business Partner & Captain Leah Phillips,Adjutant General Officer

Leah Phillips
HR Business Partner, NWN Carousel

Leah has been with NWN Carousel since October 2023 and is currently working as a HR Business Partner in Tacoma, Washington.

Leah is a graduate of West Point, and currently serves in the United States Federal Reserves as an assistance Plans Officer in the G3 Mission and Operations Shop with the 364th ESC in Marysville, WA.

Leah was commissioned as a Field Artillery (FA) Officer from the United States Military Academy. Her first duty station was Fort Sill, Oklahoma where she graduated from Basic Officer Leadership Course and became a fully certified FA Officer.

Her second duty station was with 3rd Battalion, 321st Field Artillery Regiment (3-321 FAR), assigned to the 18th Field Artillery Brigade, at Fort Bragg, NC. She served as a High Mobility Artillery Rocket System (HIMARs) Firing Platoon Leader and an Executive Officer for my company. In 2021, she switched Army Branches and joined the Adjutant General (AG) Corps. She completed her Human Resource training at Fort Jackson, South Carolina and became a branch qualified AG Officer. She competed and was selected to join the Security Force Assistance Brigade which is a specialized unit within the military. Her last active-duty position was the S-1 Battalion Officer for 2nd Battalion, 5th Security Force Assistance Brigade at Joint Base Lewis-McChord, Washington. Her unit deployed to the INDOPACOM and she supported her unit during the rotation from Japan and the Philippines as part of the tactical operating center.

What does Veterans Day mean to you?

To me, Veterans Day is a chance to honor my fellow service members and their families for the contributions that they made to our country. It’s a time of remembrance for veterans who have served and have sacrificed their lives for our nation.

How do your military skills translate to your workday?

To get any mission accomplished you had to work with all different types of personalities. This aspect of the Army was extremely valuable to me because it really drove home the importance of “teamwork to make the dream work.” I have learned a lot from every person I have worked with in the military and have gained a plethora of unique experiences. The Army has definitely shaped me as a person and I am glad for the perspective and experience. I have been able to bring my learned lessons and apply them to the different situations that I encounter within my job.

Tell us about NWN Carousel’s new “Veterans United” affinity group.

The goal for the Veterans United affinity group is to provide a sense of belonging and help our veterans establish a community to connect with fellow veterans at work. The affinity group will strive to build meaningful relationships with each other at work by reaching back out to the service community for help.

Alan Spencer, Customer Exp Manager

Alan Spencer
Customer Experience Manager, NWN Carousel

Alan has been with NWN Carousel since Sept 2023 currently working as a Customer Experience Manager in Harlem, Georgia.

Alan served in the U.S. Air Force for over 7 years. In the course of his military service, he held a range of roles within Air Force Intelligence Squadrons. As a Program Manager and Technical Advisor, he orchestrated data management projects and streamlined personnel maintenance procedures. In the capacity of a Production Manager, he led international reporting initiatives, enforced productivity measures, and introduced mental health outreach programs.

What does Veterans Day mean to you?

Veterans Day stirs a mix of emotions – a deep respect for the fallen, a profound gratitude for sacrifices made, and the pure joy of camaraderie with my fellow veterans. My military service has taught me the true cost of freedom, and while sorrowful, it fills me with immense pride knowing what we protect on a daily basis. On this day, we veterans stand as a symbol of unity and solidarity, sharing not only in the delight of our shared experiences but also in remembering our fallen brothers and sisters. It’s a day of reflection, reminding us that our freedom comes at a price, yet it also brings us immense joy in knowing we’ve safeguarded our way of life. To my fellow veterans, I say simply, “I appreciate you for everything you have done.”

How do your military skills translate to your workday?

My military service has instilled in me valuable skills, including team leadership, problem-solving, and effective communication. As a Customer Experience Manager at NWN Carousel, I bring a strong sense of accountability, a commitment to best practices, and a focus on efficiency. My goal is simple – to advocate for customers, facilitate clear communication, and ensure successful engagements.

Honoring Veterans all Year Long

Thanks to our collaboration with Headlamp, and other strategic partnerships, we are thrilled to enhance our organization by harnessing the expertise and unique experiences of military personnel, while also onboarding skilled and accomplished leaders.