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To further help organizations mitigate the upheaval many are experiencing from the impacts of coronavirus, Carousel will hold a virtual panel on Thursday, March 19 at 1 p.m ET to discuss the core concepts around supporting remote readiness as part of a broader workforce preparedness strategy. We’ll have a number of experts on hand to answer questions and provide insight into some of the steps enterprises can take to facilitate the shift to more offsite work while maintaining productivity and engagement.
The key areas we’ll explore during this panel include:
The implementation of business continuity plans has become a primary area of focus as companies move more of their employees and other business partners to remote work arrangements. Because very few existing BC/DR strategies were originally developed with a large-scale, long-duration pandemic in mind, enterprises are beginning to see gaps in their plans as they apply them to the impacts of the coronavirus outbreak. We’ll look at ways to address those issues and ensure your business can continue moving forward.
Capacity planning and management
A wide range of collaboration technologies – conferencing, contact center, and remote access chief among them – are the foundation for ongoing communications in an increasingly remote business environment. However, companies are struggling to forecast and manage changes in capacity requirements as the needs of the workforce and customer bases are extremely fluid at this time. Our experts will discuss tips for maintaining robust communication and collaboration channels, and what enterprises can do to prepare for whatever may come next.
End user education and adoption
Far more users are ramping up their reliance on UC&C tools than ever before, but many of them aren’t familiar with the features and functionalities available in each platform. We’ll talk about helping users leverage these solutions effectively and productively, and where the IT team and business leaders can come together to create a culture of enablement.
New endpoint types and more connections are just the tip of the iceberg when it comes to maintaining a secure environment in the midst of the COVID-19 response. Security leaders must also thwart new ransomware attacks, phishing scams, and similar threats all built around people’s desire to stay up to date with the latest news on the illness. Our security pros will cover some of the emerging threats businesses should know about, and we’ll also review where the best opportunities exist to stop security risks before they can disrupt your operations.