Contact Center
Trends focus on AI applications as the gateway to customer care in the contact center, and collaborative tools encompassing automated scheduling, smart task delegation, and predictive analytics. Additionally, the focus extends to Zero Trust security and self-service video support, as well as easy device management with voice recognition. These trends collectively signify an effort to […]
01.08.2024
Devices
Launching NWN Carousel’s Boston Experience Center 2023
10.04.2023
Hybrid Work
Select One or Multiple Preferred Platforms for your Communication and Collaboration Needs, While Maintaining IT Admin Control! Organizations can expand their horizons beyond a single platform for Unified Communications and Collaboration. Depending on their distinct needs and workflows, they have the option to adopt multiple platforms to fulfill diverse communication and collaboration requirements. The primary […]
08.02.2023
EMP
NWN Carousel and Salve Regina University introduce state-of-the-art networking infrastructure that delivers exceptional performance and availability, serving as the backbone for Salve Regina’s nationally competitive Esports gaming program. Additionally, the collaboration includes the implementation of 24/365 Artificial Intelligence intrusion detection and prevention measures, bolstering the university’s overall cybersecurity protection across its entire campus. Along with cloud […]
07.28.2023
EMP
As an extension of your team, resources, and capabilities, NWN Carousel is a trusted managed services provider with solid security practices in place within our Experience Management Platform.
07.27.2023
Intelligent Infrastructure
Ava Robotics together with NWN Carousel and Cisco support Ava’s mission-critical innovative ways to provide intelligent robotic design to the workplace
Contact Center
NWN Carousel partners, customers, and experts share the latest data and innovation at the 𝟮𝟬𝟮𝟯 𝗛𝘆𝗯𝗿𝗶𝗱 𝗪𝗼𝗿𝗸 𝗦𝘂𝗺𝗺𝗶𝘁. Learn how industry leaders are Balancing Back-to-Office Investments with Better Security & Collaboration!
07.17.2023
Contact Center
NWN Carousel and Cisco’s Path to a Better Future As a technology company, in collaboration with our partner Cisco, we recognize the significance of our role in fostering sustainability objectives. We are committed to offering pioneering solutions that empower our customers to embrace sustainable technologies and facilitate their transition towards a more environmentally friendly future.
06.02.2023
Contact Center
NWN Carousel delivers modern secure, innovative, and scalable cloud solutions for major private and public sector organizations. We hold notable telecom contracts in Florida such as SUNCOM and NASPO, as well as numerous nationwide contracts. Our integrated portfolio of IT solutions, and services, provides support for a modern-day hybrid workforce.
05.12.2023
Contact Center
The center features real-life displays of integrated cloud solutions for hybrid workflows showcasing devices and easy-to-use visual collaboration workspace huddle rooms. This cutting-edge center gives customers the opportunity to explore and experience firsthand NWN Carousel’s solutions together with key partners HP Poly, Microsoft and Intel. The demos provide a deeper understanding of how to improve collaboration and productivity.
04.24.2023