Contact Center

NWN Carousel’s offering experts have bold predictions for 2024

Trends focus on AI applications as the gateway to customer care in the contact center, and collaborative tools encompassing automated scheduling, smart task delegation, and predictive analytics. Additionally, the focus extends to Zero Trust security and self-service video support, as well as easy device management with voice recognition. These trends collectively signify an effort to […]

01.08.2024

Devices

Launching NWN Carousel’s Boston Experience Center 2023

Launching NWN Carousel’s Boston Experience Center 2023

10.04.2023

EMP

Salve Regina University Delivers Next-Generation Cloud Communication Services with NWN Carousel Partnership

NWN Carousel and Salve Regina University introduce state-of-the-art networking infrastructure that delivers exceptional performance and availability, serving as the backbone for Salve Regina’s nationally competitive Esports gaming program. Additionally, the collaboration includes the implementation of 24/365 Artificial Intelligence intrusion detection and prevention measures, bolstering the university’s overall cybersecurity protection across its entire campus. Along with cloud […]

07.28.2023

Intelligent Infrastructure

Ava Robotics together with NWN Carousel and Cisco deliver innovation to the workplace

Ava Robotics together with NWN Carousel and Cisco support Ava’s mission-critical innovative ways to provide intelligent robotic design to the workplace

07.27.2023

Contact Center

2023 Thought Leadership Hybrid Work Summit

NWN Carousel partners, customers, and experts share the latest data and innovation at the 𝟮𝟬𝟮𝟯 𝗛𝘆𝗯𝗿𝗶𝗱 𝗪𝗼𝗿𝗸 𝗦𝘂𝗺𝗺𝗶𝘁. Learn how industry leaders are Balancing Back-to-Office Investments with Better Security & Collaboration!

07.17.2023

Contact Center

Sustainability and Hybrid Work

NWN Carousel and Cisco’s Path to a Better Future As a technology company, in collaboration with our partner Cisco, we recognize the significance of our role in fostering sustainability objectives. We are committed to offering pioneering solutions that empower our customers to embrace sustainable technologies and facilitate their transition towards a more environmentally friendly future.

06.02.2023

Contact Center

The Leading Cloud Communications Service Provider for the State of Florida

NWN Carousel delivers modern secure, innovative, and scalable cloud solutions for major private and public sector organizations. We hold notable telecom contracts in Florida such as SUNCOM and NASPO, as well as numerous nationwide contracts. Our integrated portfolio of IT solutions, and services, provides support for a modern-day hybrid workforce.

05.12.2023

Contact Center

Customer Experience Center Grand Opening, Sacramento, CA

The center features real-life displays of integrated cloud solutions for hybrid workflows showcasing devices and easy-to-use visual collaboration workspace huddle rooms. This cutting-edge center gives customers the opportunity to explore and experience firsthand NWN Carousel’s solutions together with key partners HP Poly, Microsoft and Intel. The demos provide a deeper understanding of how to improve collaboration and productivity.

04.24.2023

Hybrid Work

NWN Carousel Company Overview: Hybrid work solutions for a seamless experience

As more organizations adopt hybrid work models, there is a growing need for solutions that can seamlessly support multiple platforms and vendor environments, while also providing a unified and secure collaborative experience. Workspace transformation means your organization needs more than disparate IT solutions. With NWN Carousel, you gain a trusted partner with a portfolio of […]

03.01.2023

Devices

NWN Carousel Hosts First Hybrid Hub Summit With Fisher College

Andrew Gilman, NWN Carousel’s CMO discussed how preparing for the future of work has been an opportunity for many organizations allowing them to re-imagine what the employee experience and what the customer experience can look like. “Companies are rapidly adopting a hybrid experience using cloud-based technology, where they can design a superior environment to work […]

02.27.2023