Contact Center
Whether you need to provide your agents with easy access to specialists or seamlessly move calls between Microsoft Teams and Five9, NWN Carousel’s fully integrated Contact Center and Unified Communications offering – together with our white glove managed services – creates an integrated agent and customer experience. Discover the benefits of a Five9 + Microsoft […]
10.24.2022
Cloud
IT leaders across the nation are responsible for new public safety requirements within the educational landscape. They need to deliver both effective learning tools and robust infrastructure, as well as implement new compliant technologies that are required to help protect our schools. NWN Carousel has provided public safety telecommunications and technical expertise to K-12, higher […]
08.30.2022
Cloud
Our Avaya Cloud Office certified support engineers from our 24x7x365 NOC will supply the support you need when migrating from premise based voice systems to cloud Unified Communications as a Service. Learn more about how NWN Carousel is focused on a fully-managed ACO deployment.
08.04.2021
Cloud
Let’s virtually meet! We would like to offer you a gift of your choosing from the items below or select from one of the provided charities and we will make a donation, simply as a thank you for taking the time to virtually meet with us! NWN Carousel and Cisco have partnered to help your […]
07.16.2021
Cloud
Let’s virtually meet! We’d like to offer you a gift of your choosing from the items listed or select from one of the provided charities and we will make a donation, simply as a thank you for taking the time to virtually meet with us! NWN Carousel and Cisco have partnered to help your employees […]
07.14.2021
Cloud
NWN Carousel and Cisco have partnered to help your employees work remotely and securely. Schedule a discovery session to learn more about how a simple, secure, intelligent, and innovative platform like Cisco Meraki can help your organization. The future is digital. Do you have the agility to embrace the opportunity? Download this solution guide and […]
Cloud
Imagine the ease of enterprise-ready on-premises software, release updates, support services, even devices, all under one simple software and support contract. Imagine no more—it’s here. Say hello to NWN Carousel + Avaya OneCloudTM, an all-in-one package that combines software, support, and upgrades in a single monthly or annual payment. Provides flexibility to add services as […]
07.06.2021
Cloud
With NWN Carousel’s team of experts on your side, you can focus on your business – we’ll provide ongoing support and ensure the success of this solution for your team. Avaya OneCloudTM Subscription is a new way for businesses to consume Avaya communications software and devices. There are now three ways: Perpetual License, Cloud, and […]
Cloud
Let’s virtually meet! As a way to keep you and your family entertained during these unprecedented times, we’d like to offer you a gift of your choosing from the items below or select from one of the provided charities and we will make a donation, simply as a thank you for taking the time to […]
06.08.2021
Cloud
Let’s virtually meet! As a way to keep you and your family entertained during these unprecedented times, we’d like to offer you a gift of your choosing from the items below or select from one of the provided charities and we will make a donation, simply as a thank you for taking the time to […]