The International Avaya Users Group (IAUG) Annual Summit held last week in Orlando was a resounding success!  With well over 2,000+ attendees, 200+ hours of educational content and 10+ dedicated networking expo hours – IAUG was THE place to be for devoted Avaya users and technology partners.

It’s worth mentioning that IAUG launched on the heels of a remarkable 16-year record of Avaya’s Leader position in the Gartner Magic Quadrant for Contact Center Infrastructure*, a status held by Avaya since the report’s inception in 2001.  With yet another solid milestone achieved, it’s obvious why Avaya has such an avid following of customers and technology partners.

Carousel was fortunate to participate as a silver sponsor at the event, equipped with a full pit crew of engineers, solution architects, executives and functional leads ready to engage.  And we did not disappoint.  Educating IAUG members on how they can get ahead of the innovation curve by partnering with Carousel and Avaya.  Our team relished every minute of the 10+ networking expo hours, connecting with attendees from all over the world for live solution demos and private 1:1 roundtables from right inside the Carousel booth.

We also had the opportunity to host 5 educational sessions focused on industry trends related to BYOD, SIP, Customer Engagement and Fabric Networking.  View all 5 Carousel presentations from IAUG here.

Last but not least, let’s not forget our legendary IAUG VIP Party at the House of Blues Orlando!  Carousel entertained over 150+ customers, partners and Avaya guests for an evening of live music, delectable food and an assortment of genuine moonshine cocktails.  Checkout our party pics with full jealousy here.

And that friends – is how you rock Avaya ENGAGE 2016.

Many thanks to everyone who dropped by our booth, attended any one of our educational sessions or partied with us at The House of Blues Orlando.  We hope to connect with you again in 2017!

Also our deepest sympathies to those who lost their loved ones in the recent tragedy that struck Orlando, Florida.



* Gartner, Magic Quadrant for Contact Center Infrastructure, Worldwide Published: 20 May 2016

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.