Blog | 11.15.2021

Best in Class Technology Award Winners

We are delighted to announce that NWN Carousel is a multiple award winner! Closing out the year strong, we have been recognized by industry partners and leaders, in several key categories.

Cisco 2021 Partner of the Year For Innovation and Cloud Collaboration  

As a proud Gold Cisco partner, we are extremely honored to earn the distinction of both Collaboration and Innovation Partner of the Year (East). We were chosen for our strategic growth and innovation to transform the hybrid work experiences of over 7,000 leading organizations across North America.

Each year at Cisco’s Partner Summit, they recognize top-performing partners and their incredible achievements. This year was a virtual ceremony, yet just as lively!

“NWN Carousel has continued to accelerate their market-share as one of our top partners while distinguishing itself as a leading Cloud Communication Service Provider in North America,” said John Moses, Vice President, Americas Partner Sales at Cisco. “By integrating and extending Cisco’s products into their offerings, they’re ensuring our customers will have an incredible hybrid work experience and stay ahead of the competition by leveraging Cisco’s unique capabilities. Congratulations again to the NWN Carousel team for their tremendous growth; we’re proud to support your success.”

“NWN and NWN Carousel are now fully integrated and their single entity represents a top 25 parter in Cisco’s channel ecosystem. NWN Carousel’s dedication and investment in their Cisco practice is evident with their 6 district outcome offerings built around Cisco’s portfolio. We are excited for the limitless potential of the NWN Carousel and Cisco partnership.”

Carl DeMarco, Senior Director, US Partner Sales Organization

CRN’s 2021 Tech Innovators Award 

Exciting News! The Channel Company’s CRN has announced that NWN Carousel is being recognized as a finalist on CRN’s 2021 Tech Innovators Award list.  This award goes to cloud communications service providers who have shown an unwavering commitment to technology that empowers their customers. NWN Carousel is being recognized for its Experience Management Platform (EMP) in the Business Intelligence and Analytics category.

EMP has been praised for its ability to integrate systems reporting with advanced analytics, from core to cloud, to ensure our customers receive the maximum value from every offering.

This annual award program showcases innovative vendors in the IT channel across 47 different technology categories, in key areas ranging from cloud to storage to networking to security. To determine the winners, a panel of CRN editors reviewed hundreds of vendor products using multiple criteria, including key capabilities, uniqueness, technological ingenuity and ability to address customer and partner needs.

The Tech Innovator Awards will be featured in the December issue of CRN and can be viewed online at

IR Connect’s 2021 Americas Award for Partner of the Year

IR Connect held their 2nd Annual Innovation, Accreditation Conference virtually this year. The remote format meant they welcomed participation from all over the world! NWN Carousel took top honor by being named Channel Partner of the Year. The recognition is for collaborators who demonstrate excellence in innovation and implementation of customer technology based on IR solutions. 

What that means to our customers is our efforts to transform the modern workspace into a work-from-anywhere model has earned traction! One way to achieve this is with the deployment of third-party performance management solutions like IR. With their analytics, we are able to help customers quickly find and resolve performance issues in real-time for on-prem, cloud contact center platforms or hybrid environments.

Thank you greatly to our dedicated teams, partners and customers!