UC&C

Conferencing a Top IT Priority Going into 2020, Technologists Say

In today’s increasingly global workplace, enterprises of all sizes and across all industries are placing significant focus on helping end users work more efficiently, increasing their productivity, and of course, making it easier and more seamless to work effectively across teams—wherever those teams are located. So it’s no surprise that integrating and updating conference room […]

10.31.2019

UC&C

Ease of Use, Analytics Top Wish List for Video Conferencing Solutions

Breakthroughs in technology and the changing face of the global workforce have combined to create the perfect storm for video conferencing in the workplace. Organizations—driven by end user demands from a remote or disparate workforce, an increased need for team collaboration, and a desire for a more personal virtualized experience—are adopting video conferencing solutions at […]

08.02.2019

Agent Partner Program

3 Benefits of a Master Agent

The saying goes “you can’t be everything to everyone”, which unfortunately many partners, consultants and IT services providers are finding to be a challenge as more customers demand a single source for all their IT solutions and services needs. But, there are ways IT services firms can expand their portfolio to better assist customers, maintain […]

09.27.2018

Businessman using Smart Phone

Carrier Services

Five Reasons to Explore End-to-End Mobile Device Management

The explosion of mobile devices—tablets, smartphones and other wireless devices—is enough to stress any IT team to the max. Between security issues and upgrades to international travel, managing pooling plans, shutting off decommissioned devices and pricing that seems to change quarterly as the carriers fight for your business, most businesses lack the tools, manpower or expertise to […]

07.03.2018

Managed Services

Seven Steps You Can Take Today to Transform IT

For the past few weeks, I’ve been talking about the revolution that needs to take place in IT—a total transformation in the way we run IT. There are many factors validating the need for the revolution, including the fact that we’re experiencing a surge in: Technology consumerization, or the power of technology being directly in […]

05.15.2018

Managed Services

Consumption Model Trends Drive Managed Services

One of the things our clients ask us all the time is, “What do you see out in the marketplace in terms of what’s driving IT spending, especially around managed services?” And one of the obvious things is that lines of business are very important in terms of how technology dollars are distributed. It’s not […]

04.24.2018

Carrier Services

5 More Reasons to Choose a Carrier Services Agent

When it comes to choosing telecom solutions for your business, the options can be daunting. It’s likely you’ll go through a few dozen meetings before selecting your carrier partner, and even more as your company’s needs grow. An independent telecom services agent works with you, doing the legwork, and helping you select the best option […]

03.13.2018

Carrier Services

Top 5 Reasons to Use a Carrier Services Agent

Dealing with telecom carriers has long been a challenge for business and IT leaders. Ensuring the company’s telecom environment supports larger IT goals and investments takes time and expertise—two areas in which many companies find they are often lacking. An experienced independent carrier services agent can assist all the things on the telecom front that […]

03.06.2018

Carrier Services

4 Tech Predictions for 2018

With 2018 just around the corner, Carousel experts have been ruminating about what’s in store for 2018. Here are what some of our top minds said about what IT leaders should expect in the next 12 months. Darryl Senese, VP, Carrier Services SD-WAN. It’s really a game changer, allowing IT leaders to do different things […]

12.19.2017

Managed Services

Outsourcing: Not a Dirty Word Anymore

One of the best parts of my job is meeting with IT leaders—from the CEO of a Fortune 500 to the CIO at a small company—and discussing how they drive innovation into the business. Though their end goals may vary, I’ve found the best run IT organizations have a healthy relationship with some form of […]

11.07.2017